Shipping policy

ESCAPEE currently ships within the United States. International shipping may become available in the future.

Processing Time

Orders are processed within 2–5 business days after payment has been successfully received.

Processing time does not include weekends, holidays, or carrier transit time.

During launches, limited releases, or high-volume sales, processing may require additional time.

Once your order ships, you will receive an email containing tracking information.

Tracking information may take up to 24 hours to update after shipment.

Estimated delivery times begin after your order has shipped.

Delivery times vary depending on destination and carrier performance.

These estimates are not guaranteed.

Customers are responsible for providing a complete and accurate shipping address.

ESCAPEE is not responsible for packages delivered to an incorrect address supplied by the customer.

If an order has not entered fulfillment, we may be able to update the address. Once fulfillment begins, address changes cannot be guaranteed.

Once a package has been transferred to the shipping carrier, ownership and responsibility pass to the customer.

ESCAPEE is not responsible for:

Customers should contact the shipping carrier directly to initiate any necessary claims.

Packages returned due to:

may require additional shipping charges before being resent.

Due to the nature of limited releases, inventory cannot be reserved while shipping issues are being resolved.

If an item becomes unavailable before reshipment, a refund may be issued instead.

Shipping estimates are not guarantees.

ESCAPEE is not liable for delays caused by:

Questions regarding shipping may be directed to:

escapeenyc@outlook.com